Poka Yoke is a Japanese concept aiming at preventing defects in a given process from being experienced by the customers. There are two effective ways to block the defects before they go to the customers. The first and most efficient way is to prevent the root causes of the process failures from happening: this is … Continue reading
Have you ever dreamt of a checklist that would give you a 95% confidence that your process improvement project is going to be successful? A kind of “Poke Yoke” (mistake proof) execution process? In my opinion, the solution is making process improvement a process in itself. Here are the four essential ingredients you need to … Continue reading
It is always very difficult for newbies to understand the concept of Poka Yoke, as, eventually, most people think that human beings will always make mistakes, and so the principle of “mistake-proofing” cannot be applied in reality. An example I use to illustrate the concept: ATM machines. Have you ever taken the money and forgotten your card in an … Continue reading
Poke Yoke, or Poka Yoke, comes from the Japanese word for “mistake-proofing”. A Poke Yoke process is a process that cannot fail: for example because 1 step cannot be performed if the previous one is not successful, or because the person performing the process cannot make a mistake without being strikingly aware of it, or anything that can … Continue reading
The Process Excellence String of Ariadne 